Moustache Unplugged #5

Hehehe...undetected, I grab the opportunity to work on my letter...

Dear Samsung,

Your big, fancy and overpriced flatscreen TV broke the day before its one year warranty ended.  So, I called for warranty work and a repair main showed up 6 days later with a part that did not fix the TV.  He returned after another 6 days with 2 new parts and still was unable to fix the TV.  Another 7 days passed and this time he arrived with a main board, a power board and a new LCD panel.  These 3 major components were installed and the TV remained broken.  Frustrated, the repairman called Samsung engineers who blamed him for using faulty components whereby the enigineers embarassingly learned that the parts came straight from your warehouse.